Experiencing a Mechanical Issue?
Your easy guide to handling a mechanical issue.
Pull Over Safely
If you experience a mechanical issue, pull over to a safe location, away from traffic, as soon as possible.
Activate Hazard Lights
Switch on your hazard lights immediately to alert other drivers.
Contact On the Road Support (ORS)
Just click the link and choose the 'Breakdown' option. Fill out the form with as much detail as possible. Be sure to include any dashboard warning lights you see.
Stay Put
A third-party breakdown provider will be dispatched to assess the situation. Please do not attempt to drive the vehicle until the breakdown agent confirms it is safe to do so.
We're here for you whenever you need us—because your safety is our priority.